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At IQMH we’re fortunate to have a dedicated and creative team of staff volunteers who participate in the IQMH Quality Team, set yearly objectives for their work and systematically go about meeting them.
The Quality Team is a Corporate Committee that reports to the Management Group and is comprised of representatives from:
At IQMH we value feedback from our participants as we know your comments will shine a light on opportunities for quality improvement.
The IQMH Quality Team is proud to continue their Lean and quality improvement journey throughout the 2017 year! The Quality Team continues to support departments at IQMH in sourcing, executing and completing quality improvement projects; maximizing value and minimizing waste throughout the workplace.
Are you thinking Lean? Commit your organization to continual improvement by keeping up-to-date with IQMH Lean articles:
Lean is an initiative that focuses on continual improvement and on eliminating or at least reducing waste in work processes. Lean promotes a culture where the workforce is responsible for continual improvement and is motivated to identify non-value in their work, to never pass a defect. In a Lean workplace, the workforce has been empowered to own the quality of their work and to find solutions to problems.
Understanding our service realization processes at the level where the value is being produced is a major part of our continual improvement process. As part of our well-developed quality management system (QMS), our document management system contains hundreds of processes and procedures that define and describe key processes in the delivery of accreditation, proficiency testing, and education services to our clients. A clear understanding of the work process allows project teams to successfully identify bottlenecks and helps with the development of improved processes that will eliminate non-value added steps saving time and resources.
Institute for Quality
Management in Healthcare
1500-393 University Avenue
Toronto, Ontario Canada M5G 1E6
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