Jeff Sumner, President
Mr. Jeff Sumner brings more than 30 years leadership experience in the medical laboratory health sector in a variety of settings including community hospitals, academic health science centres, research and teaching and large commercial laboratory networks. Most recently he held the position of Senior VP Business Development, Clinical Affairs and Genetics at LifeLabs and previously VP Clinical Development & Quality Assurance at Gamma-Dynacare Medical Laboratories (now Dynacare). Mr. Sumner has provided leadership to hospital laboratories at St. Michael’s Hospital in Toronto and McKellar Hospital in Thunder Bay where he also held teaching appointments at the Thunder Bay Institute of Medical Technology and Lakehead University. Mr. Sumner is a UK Chartered Scientist with an MSc in Biomedical Science and is a Fellow of the Institute of Biomedical Science, a registered Medical Laboratory Technologist and holds a Management Diploma from Plymouth School of Business, Exeter University.
Mauro Pambianco, Chief Administrative Officer
With over 23 years of experience in senior operations and finance roles with professional service organizations across a number of sectors, Mauro Pambianco brings to IQMH a Business Management degree from Ryerson University, a Chartered Professional Accountant designation attained while at one of the large national accounting firms and the benefits of having worked with many exceptional leaders along the way. His strategic, operational and financial management expertise is a great complement to the existing high-power team.
Janice Nolan, Executive Director, Programs
Janice brings many years of laboratory and healthcare quality management experience including hospital laboratory, pharmaceutical manufacturing, Canadian Blood Services and most recently Director, Quality & Regulatory Affairs at LifeLabs Medical Laboratory Services. With a proven record of laboratory leadership, process improvement and patient safety advocacy, Janice will continue the growth of IQMH accreditation, proficiency testing and educational offers to diagnostic services.
Julie Coffey, Director, Accreditation and Education
Julie Coffey is a Medical Laboratory Technologist, certified Quality Auditor, and a certified Manager of Quality/Organizational Excellence. She has played a key role in the development of the accreditation program and its requirements since its inception in 2000, and to date has coordinated and conducted over 150 assessments of medical laboratories using the ISO 15189 standard in four Canadian provinces. She participates in international meetings and sits on committees associated with the Asia Pacific Accreditation Cooperation and with ISO. Julie is on a mission to help laboratory and diagnostic imaging professionals create processes that are purposeful, inclusive and that infuse a new outlook on quality.
Berna Aslan, Associate Director, Centre for Proficiency Testing
Dr. Berna Aslan is responsible for directing, managing and planning the effective and efficient delivery of the proficiency testing programs for medical laboratories. She is a member in the International Federation of Clinical Chemistry and Laboratory Medicine (IFCC) Proficiency Testing Committee. Previously, she assumed the role of Medical Biochemist in charge of the management of the different sections of the high volume laboratory in a large research and training hospital in Istanbul.
She received her MD degree from Istanbul University Faculty of Medicine and M.Sc. in Biomedical Engineering from Bogazici University, and completed her post-graduate medical education in Medical Biochemistry in Sisli Etfal Research and Training Hospital in Istanbul, Turkey. She is a Fellow of Canadian Academy of Clinical Biochemistry (FCACB), and Diplomat of the American Board of Clinical Chemistry (DABCC)
Ruth Morales, Director, Business Development
With over 20 years of progressive experience in Marketing and Business Development leadership, Ruth has been instrumental in transforming healthcare organizations into forward looking, entrepreneurial, and customer-focused business entities. Her portfolio includes developing and implementing Marketing and Business Development strategies to capitalize on business opportunities, create awareness, generate demand and strengthen the organization’s brand within multiple channels and market segments.
Ruth obtained her Bachelor of Science degree in Business Administration from the University of the Philippines, and her Masters Certificates in Marketing and Sales Leadership at the Schulich School of Business, York University. She is also an experienced mentor for The Mentoring Partnership (TRIEC) program.
Accreditation Complaint Form
Formulaire de plainte d'accréditation
Process - Investigation of PT Complaint and Appeal
Institute for Quality
Management in Healthcare
1500-393 University Avenue
Toronto, Ontario M5G 1E6 Canada
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