The last 10 years have shown what is possible when we lead through listening, co-design with people who experience care, and align standards, assessments, capacity, and insights.

HSO and Accreditation Canada are trusted partners in advancing continuous quality improvement. Through independent and rigorous assessments of health and social services organizations against globally recognized standards of excellence, as interpreted and applied by our growing network of peer surveyors, we empower the health workforce to continuously improve the safety and quality of the care they provide, in Canada and around the world.

With over 15,000 sites in more than 40 countries using our programs, our journey reflects years of progress and innovation. We are partners throughout the entire health ecosystem, including health education, medical lab proficiency testing, and diagnostics.

Our momentum is unstoppable—but the work ahead is clear: scale integrated care, deepen equity and cultural safety, accelerate sustainability, and unlock insights that help teams improve faster. Read the report to discover how, in 2025, we made progress and had an impact on health systems and entire populations around the world.

Read more about the impact you’ve helped us achieve.