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Module 13: Pre-Examination Process

Most laboratory errors occur during the pre-examination process. Ensuring the pre-analytical processes meet ISO 15189 requirements will help you eliminate these errors. With this module, you will:
  • Learn best practices for collecting, transporting and storing samples
  • How to ensure personnel outside your laboratory comply with requirements
Bonus Material
  • Readiness Workbook
  • Coaching Tips
  • Downloadable PDF files
Key Content
  1. Request Forms
  2. Collection Instructions
  3. Criteria For Acceptance and Rejection
  4. Sample Transport
  5. Accessioning
  6. Sample Volume Requirements
  7. Urgent Samples
  8. Traceability of Portions
  9. Verbal Requests
  10. Sample Storage
  11. Gaining Compliance from Non-Laboratory Personnel

Institute for Quality
Management in Healthcare

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