By Lindsay Furlong, MLT, IQMH Assessor
William Osler Health System
“Slow down, calm down, don’t worry, don’t hurry, trust the process.”
- Alexandra Stoddard
This quote by Alexandra Stoddard was the living embodiment of the laboratory management and staff at the National Institute of Public Health (NIPH), Phnom Penh, Cambodia. Their process to accreditation was a few years in the making, and they showed great patience working through each step with guidance from the CDC team and IQMH. Their full dedication to “Trusting the process” got them to their endpoint – ISO 15189 Accreditation. Congratulations NIPH! Your hard work and dedication have paid off!