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Decoding ISO I5189™ Interactive Online Education Series

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Important note: Adobe Flash support is being discontinued in 2020. The current Decoding ISO 15189™ modules are built using Flash technology therefore you may experience issues opening these modules in the future. Please contact us if you are interested in the education series.

Becoming a world-class lab does not have to be complicated. The Decoding ISO 15189™ interactive online education series can help you understand and implement the ISO 15189 standard. Stay ahead of your competition by adopting the internationally recognized standard for medical laboratories.

The series is highly interactive and allows users to learn at their own pace and on their own schedule. You can refer to modules and the accompanying resource material anytime. The modules will help you:

  • Understand quality management systems
  • Decipher ISO 15189 requirements
  • Map out all processes and procedures
  • Implement occurrence management, quality indicators, audits and management reviews
  • Demonstrate the value of quality management to administration and staff
  • Create a quality manual
  • Devise effective tools for continual improvements in quality
  • Employ document control
  • Stretch limited resources using Lean and Six Sigma tools
  • Measure, analyze and improve performance

Bonus Material 
The modules include an extensive library of downloadable PDFs, links and other tools, which will help you implement ISO 15189 requirements: 

  • Detailed readiness workbooks 
  • Video coaching tips 
  • Dozens of valuable downloadable PDF files with practical tips and interpretations:
    • Interrelationship of ISO 9001 and ISO 15189 
    • Four Key Components of a Quality Management System 
    • Ten Steps on the Road to Accreditation 
    • Tips on Selecting a Document Control System 
    • Types of Flowcharts 
    • Example quality manuals 
    • Downloadable PowerPoint presentations to share 
    • Templates 
    • Extensive glossary of terms 
    • Complete cross reference to every clause within ISO 15189 

Module Descriptions




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Institute for Quality
Management in Healthcare

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