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At IQMH we’re fortunate to have a dedicated and creative team of staff volunteers who participate in the IQMH Quality Team, set yearly objectives for their work and systematically go about meeting them.
The Quality Team is a Corporate Committee that reports to the Management Group and is comprised of representatives from:
Our goal with this two-day in-class course is to tie together cause analysis processes that may be disparate in some organizations or confusing to some individuals. For example, many laboratories have distinctly separate processes for proficiency testing discordant findings, accreditation findings, safety incidents, complaints and patient occurrences/near misses. This seminar will tie these together and link them to one fundamental approach so that cause analysis is done systematically, consistently, completely and ultimately leads to improvements and mitigation of risk. Delivery techniques utilize real examples to illustrate the concepts presented, combined with case studies that allow the participants to apply the skills learned.
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Institute for Quality
Management in Healthcare
1500-393 University Avenue
Toronto, Ontario Canada M5G 1E6
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